Olive oil
Discover Mediterranean excellence with our olive oil from Menorca, a gastronomic treasure that captures the very essence of this sun-drenched island. Passionately cultivated, hand-harvested and cold-pressed, every drop of our olive oil reveals rich aromas and exquisite flavors, offering an unforgettable culinary experience. Savor the purity of Menorca's unspoiled nature in every bottle, and let yourself be transported to the idyllic landscapes of the Mediterranean with every tasting.
Delivery
We send your oil with DHL to Europe. Delivery is very reliable, and packages are well-secured.
However, there may be delays in delivery in certain cases, so it’s advisable to plan for an extra day just to be safe.
Delivery times are approximately 7-10 working days.
Orders are shipped between Monday and Friday, with a cutoff time of 5 p.m.
If the package cannot be delivered to the recipient, you can have it redirected to a relay point.
Returns Policy
At Alparico, we are committed to providing you with the highest quality products. However, if for any reason you are not completely satisfied with your purchase of olive oil, we offer a 14-day return window. Please carefully review our return policy below to ensure a smooth and hassle-free return experience.
Return Conditions
• Return Period: Returns must be initiated within 14 days of receiving your order.
• Product Condition: The product must be returned in its original, unopened, and unused condition, with the original packaging intact. We do not accept returns of products that have been opened or used.
• Proof of Purchase: A copy of your receipt or order confirmation must be included with the returned product.
Return Procedure
1. Contact Us: Before returning the product, please contact our customer service at info@alparico.es to obtain a return authorization. Be sure to provide your order number, product details, and the reason for the return.
2. Preparing the Return: Carefully pack the product in its original packaging. Ensure that the product is well-protected to avoid any damage during transit.
3. Shipping: Send the product to the following address: Al Parico SL, Cami Cala’n Turqueta S/N, 07760 Ciutadella de Menorca, Balears, Spain. We recommend using a trackable shipping service, as we are not responsible for items lost or damaged during transit.
Refunds
• Product Inspection: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 5 to 10 business days.
• Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is defective or we made an error with your order.
Exceptions
• Defective Products or Order Errors: If you receive a defective product or if there was an error with your order, please contact us immediately at info@alparico.es. Include details and photos of the issue. We will either send a replacement or arrange for the return and refund at no additional cost to you.