Olive oil
Discover Mediterranean excellence with our olive oil from Menorca, a gastronomic treasure that captures the very essence of this sun-drenched island. Passionately cultivated, hand-harvested and cold-pressed, every drop of our olive oil reveals rich aromas and exquisite flavors, offering an unforgettable culinary experience. Savor the purity of Menorca's unspoiled nature in every bottle, and let yourself be transported to the idyllic landscapes of the Mediterranean with every tasting.
We ship your oil with DHL in Europe. The delivery is very reliable, and the packages are well packed.
However, there may be delivery delays in some cases. Therefore, please allow an extra day as a precaution.
The delivery times are approximately 7-10 business days.
Orders are shipped from Monday to Friday, no later than 5 p.m.
If the package cannot be delivered to the recipient, you will have the option to have it sent to a collection point.
We are committed to providing you with the highest quality products. However, if for any reason you are not completely satisfied with your olive oil purchase, we offer you the option to return the product within 14 days from the date of receipt of your order. Please carefully read our return policy below to ensure a smooth and hassle-free return experience.
Return Conditions
Return Period:
Returns must be made within 14 days from the date of receipt of your order.
Product Condition:
The product must be returned in its original condition, unopened, unused, and in its original, intact packaging. Any product that has been opened or used will not be refunded.
Proof of Purchase:
Please include a copy of your receipt or order confirmation with the returned product.
Return Procedure
Contact Us:
Before returning the product, please contact our customer service at info@alparico.es to obtain a return authorization. Provide your order number, product details, and the reason for the return.
Preparing the Return:
Carefully pack the product in its original packaging. Ensure the product is well-protected to avoid any damage during transportation.
Shipping:
Send the product to the following address:
Al Parico SL, Cami Cala’n Turqueta S/N, 07760 Ciutadella de Menorca, Baleares, España.
We recommend using a tracked shipping service for your return, as we are not responsible for items lost or damaged in transit.
Refund
Product Inspection:
Once we have received and inspected your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 10 business days.
Return Costs:
Return shipping costs are the responsibility of the customer, unless the product is defective or we made an error with your order.
Exceptions
Defective Products or Order Errors:
If you receive a defective product or if we made an error with your order, please contact us immediately at info@alparico.es with details and photos of the issue. We will send you a replacement or arrange for the return and refund at no additional cost.